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Customer Reviews

Verified Review
Absolute brilliant guy and company to deal with, told us everything we needed to know about the vehicle, pointed out all the extras as well as left us alone to look for ourselves when we wanted, was more than happy for us to test drive, due to this and the fondness of the vehicle we purchased the car. James has been in contact with us since the purchase to check everything is running well. Couldn't ask for more. Top man and company and a pleasure to deal with. Highly recommend.Mr C Steel.
Chris Steel
2 months ago on AutoTrader
Verified Review
Top, top service all round. James is absolutely spot on, you expect decent, honest service but these guys are exceptional. Everything is transparent, up front and genuine, you couldn't ask for more. You are left feeling valued knowing that the word of these guys is as good as it gets. They pay it forwards and in return you get an exceptional service, would recommend to anyone - JG Cars all the way!!!!
Martin Kennedy
2 months ago on AutoTrader
Verified Review
The whole experience was a delight, the Mazda we brought drove back to Brighton without a fault, it was a pleasure driving it, everything works as it should, if you are looking for a Honest Car Dealer then look no Further, this company is as straight as they come, would buy again without any hesitation. You get a lovely hot drink and for your home trip they give some sweets.
Asa Gina
2 months ago on AutoTrader
Verified Review
The service was professional and proper from the beginning very polite and informative about the vehicle everything was excellent with the car and met all of the standards in the description would definitely recommend made it easy and enjoyable purchasing the car
Kurtis
2 months ago on AutoTrader
Verified Review
I thought James was very friendly, polite, helpful, and very honest, and couldn't do enough for me to make sure the car i bought was perfect for me, I would definitely recommend this company to all my friends and family.
Sara Tomkins
2 months ago on AutoTrader
Verified Review
I recently purchased a used car from James at JG Cars Ltd, and the experience was nothing short of exceptional. From start to finish, James demonstrated the highest level of professionalism and care, which is reflected in his stellar reputation as a highly rated Auto Trader dealer and approved AA Dealer.What truly sets James apart is his outstanding after-sales service. After encountering a minor issue with the car, James personally stepped in to address it. He was always available on WhatsApp, responding promptly and ensuring I felt supported throughout the process. His dedication to resolving the issue quickly and efficiently made me feel valued as a customer, which is rare in the car industry these days.James genuinely goes above and beyond for his customers, and his honesty, transparency, and customer-first approach are what make JG Cars Ltd stand out. If you're looking for a trustworthy dealer who truly cares about his customers, I cannot recommend James and JG Cars Ltd highly enough. I'll definitely be returning for future purchases!
Antony Barnett
2 months ago on AutoTrader
Verified Review
I bought a car for my elderly mum from James. He was really helpful and a really nice chap.We got a great car and great service.Would definitely recommend.Thanks James!
Becky Major
3 months ago on AutoTrader
Verified Review
James is a top top guy, would very highly recommend and so thrilled with my new beauty, very friendly and went above and beyond to help me out, no pressure sale, and such a genuine top guy, would definitely buy another car from them and be my first call if wanted to get another car in time, definitely use this company as you won't be disappointed x
Julz Jamie
3 months ago on AutoTrader
Verified Review
James was excellent, from the first enquiry to picking up the car he was a massive help in the whole process very professional and easy to talk to. The car itself is immaculate and couldn't recommend any higher!
Ben
3 months ago on AutoTrader
Verified Review
James at JG Cars was very helpful and any questions I had he had the answers to when I brought my car from JG cars. I did not feel pressured into the sale and any concern I had James came up with a solution.
Stavreece
4 months ago on AutoTrader
Verified Review
Very reliable and genuine service James is a very friendly guy he made me feel comfortable throughout the whole process as buying a car for me is a big thing, he also taxed my new car sorted out all my old car details within an hour. Very happy with my purchase, Car is beautiful. Would highly recommend this service to anyone, thank you very much.
Dan Craig
4 months ago on AutoTrader
Verified Review
Its so refreshing to buy a car from someone whos just honest and goes above and beyond to make sure the cars in top condition before its handed over to you. I bought a bmw 1 series from JG Cars and Ive always been sceptical when buying cars from people (as most people are), but from the point I met James I knew straight away I had a good car on my hands. I spent nearly 30-40 minutes looking around the car while he was sorting out paperwork; trying to find the smallest problem with the car… couldn't find anything at all. To make matters even better when I went back he had all the service history papers, mot, the recent work the car had done on it (a very well looked after car). Im over the moon with the car (after having bad luck with cars) and would recommend anyone thats looking a RELIABLE car to JG cars.
Joshua Fuller
4 months ago on AutoTrader
Verified Review
James sold a car to my partner, my partner had some bad experiences in the past with cars and really needed a reliable one. James went through the whole process very thoroughly, helping with any questions we had. The car was exactly what my partner was looking for and was in immaculate condition. James was very professional and went above and beyond with his service. I am in the process of learning to drive but once I am looking to buy a car I would definetly go back to him. Couldn't recommend more!
Savannah
4 months ago on AutoTrader
Verified Review
James was brilliant throughout the entire process of purchasing the car he was patient understanding and helped us with any questions we had, I would definitely recommend him if you are looking for a new car, I'll definitely be going back to him in the future.
Jamie Freeman
4 months ago on AutoTrader
Verified Review
Well what can I say about JG cars Ltd, absolutely brilliant. James is so passionate about what he does he is amazing, trustworthy and an all round lovely person, from the moment I messaged about viewing what is now my gorgeous Merc AKA Hammi he was straight on the reply even on a Sunday when I first messaged about the car. Everything goes smoothly nothing is to much for James. He definitely goes above and beyond for his customers without a doubt, there is no question About going to him in the future and would defo recommend to my family and friendsJames please just keep been you the happy chappy passionate person and never change and always keep that smileAgain thank you for everything and for me to be driving around my Hammi :)
Mandy Till
4 months ago on AutoTrader
Verified Review
Although I didn't buy the car for unrelated reasons, I would highly recommend James and JGCars. He was attentive, accommodating and an all round pleasure to deal with. Thanks James
Maximilian
4 months ago on AutoTrader
Verified Review
Amazing service - from the first moment I met James I knew I wanted to purchase my vehicle from him. He was open and honest throughout the whole transaction and kept my vehicle onsite until I was able to make full payment. Even allowed me to take a test drive and make some changes to the vehicle at no extra cost. James is the best person ever!!
Hannah
4 months ago on AutoTrader
Verified Review
I genuinely cannot recommend JG Cars / James highly enough! From start to finish, the experience was absolutely flawless. James greeted us with a warm smile and a level of professionalism that immediately put me at ease. James has an incredible ability to make you feel like you're their top priority—completely focused on your needs and what will make you happy.James made sure to walk us through every step of the process, answering every question (no matter how small) with care and expertise. He truly listened to what we wanted and found us the car we wanted!Even after the sale, James went out of his way to check in and ensure everything was perfect. It's clear that he genuinely cares about his customers, and that's a rare quality.Thank you JG Cars for the seamless and stress free experience.
Lucy
4 months ago on AutoTrader
Verified Review
Couldn't recommend this company enough! James and his team went the extra mile for me and was very kind helpful and professional exactly what you want from a dealership! If I could give more stars I would! As they are a 10/10! Thank you!
Charlie Doherty
4 months ago on AutoTrader
Verified Review
The video and information from the company before purchase was spot on and the vehicle was delivered to my door the following day. Having driven the car, I could not feel any issue with the clutch. However, 2 weeks later the clutch felt wrong, a warning light came on and clearly needed replacing. James organised a collection from my house, changed the clutch at no cost to me and delivered the car back (2-hour round trip) the following day. Sometimes faults occur but it was an exceptional servcies once I told them of the issue.
Liban
4 months ago on AutoTrader
Verified Review
Amazing customer service from start to finish. In love with my new car and thankful for the easy part exchange. Would recommend these guys to everyone!
Anonymous
5 months ago on AutoTrader
Verified Review
James is amazing! He makes he whole process so quick and simple. All my queries were answered straight away and any issues I had were resolved instantly. I would highly recommend James, do not hesitate to buy a car from JG Cars Ltd! Great customer service, super friendly and helpful.
Keira Bridgewater
5 months ago on AutoTrader
Verified Review
Outstanding customer care. Words cannot explain the genuineness's of this establishment. You will have to go there to experience what Im talking about. You won't be disappointed. James who I initially spoke to on the phone and then went onto meeting at the site was the most friendly and nicest guy you'l meet whilst searching for a car. He took his time to listen to what I was looking for and did his best to see if he could find it for me. He was totally transparent, not pushy at all and genuinely wanted me to be happy with the decision I made. I decided that I would definitely want to buy a car with him as I felt secure and safe in doing so and offering a 12 month warranty was a great bonus too. His good spirit and honesty has led me to feel that if ever wish to sell in the future, it is him I would like to return to. 10 out of 10 customer satisfaction from start to finish
Angelina N
5 months ago on AutoTrader
Verified Review
Made all the necessary changes to car to get it in tip top shape. Communicated throughout the transaction and delivered the vehicle to my house. Amazing service!!
Anonymous
5 months ago on AutoTrader
Verified Review
James was great throughout, allowed us time to view the car on our own and was helpful in answering all our questions.
Greg Osullivan
5 months ago on AutoTrader
Verified Review
Great peopleLovely place and very professional.
Anonymous
5 months ago on AutoTrader
Verified Review
I'm so happy with my new car 🚘 Me and my partner had looked at multiple cars ( me being very particular) James being as great as he is helped us choose from his stock which car would suited us best… All in all we have had the car 3 weeks and it's perfect Thaankyou very much James at JG cars
Dan Stacey
5 months ago on AutoTrader
Verified Review
James was professional, nice and easy to work with. I was comfortable and happy throughout. Highly recommend him.
Anonymous
5 months ago on AutoTrader
Verified Review
Very happy with the car, James went through all the details and condition of the car before we made our way down to view - no pressure at allwhen we got there. Would highly recommend to anyone buyer their next car, Thankyou James
Anonymous
5 months ago on AutoTrader
Verified Review
Excellent service. Allowed us time to look over the car with no pressure. Really warm and welcoming. Would definitely recommend
Danielle
5 months ago on AutoTrader
Verified Review
From start to finish absolutely brilliant, James was upfront and honest, no standard ‘sales pitch', just down to earth and genuine. Had a very good experience from start to finish, can't fault them at all. Would highly recommend to all.
Anonymous
5 months ago on AutoTrader
Verified Review
From the moment I showed interest in the car, the service I got was 100%.James was not pushy and everything was done at my pace. Arrived to look at the car of my choice and took it for a test drive, along with James. I received all paperwork and car has been cleaned and had a service. When I started the car, there was a rattle but I was given reassurance that this was nothing to worry about (noise has not been heard since).The car itself is just what I was after, clean throughout and in really good shape. I was not sold a duff car by any means. 6 months warranty too.In a nut shell I would highly recommend and would definitely buy a car from him again.Great service from start to finish.Well done JG cars.
Debbie Smith
6 months ago on AutoTrader
Verified Review
JG cars were great when purchasing a car from them. James was extremely engaging and passionate yet also patient, he allowed plenty of time for us to check the vehicle and encouraged us to ask questions. Super pleased with the car so far. Definitely recommend 👍 My only nit picks would be not being able to test the car over a 30mph zone and the lack of knowledge about the specific car. I think it helps to give a customer some extra confidence and reassurance when the seller/dealer knows information about the car they are selling (engine size, last service, specific model etc). Again, just a small nit pick as anyone can do their own research on the car their looking to get - James was brilliant great experience and love the car, cheers James !
Anonymous
6 months ago on AutoTrader
Verified Review
Very prompt and good communication thankyou reliable service and would recommend
Sonia Sonia
6 months ago on AutoTrader
Verified Review
James was 5 star, class from the first call, responds straight away
Anonymous
6 months ago on AutoTrader
Verified Review
Fantastic service would definitely recommend. Really great guys, very approachable and honest. I travelled from Scotland early morning and was picked up at the airport by James in my (now) new car! Went for a test drive with no pressure or rush. He went above and beyond to accommodate my schedule and always kept me updated. Thank you for such a straightforward process.
Anishka
6 months ago on AutoTrader
Verified Review
Very pleased with the vehicle and the professional service I received from J G.I would highly recommend them.
Dan Matson
6 months ago on AutoTrader
Verified Review
From the very first phone call to the Car got delivered they was 100% helpful. Nothing was too much for them. Any questions I asked they answered the questions in full. I would highly recommend them. 👍👍
Ian Burdock
7 months ago on AutoTrader
Verified Review
After spending a long time looking for the right car, we travelled further afield than planned after seeing a video of a car we liked from James and JG Cars. We went to view it and James was amazing, friendly, engaging and welcoming with a good knowledge. The car had been meticulously cleaned inside and out ready for us to test drive. We returned from the test drive and James service won us over and we purchased the car. Their attention to detail, AA approval, warranty, break down cover and MOT proved we made the right choice.Customer service is second to none and would highly recommend JG Cars
Ian Tunstill
7 months ago on AutoTrader
Verified Review
From start to finish James was absolutely brilliant. I would recommend JG cars to everyone, made the process very easy and I am so happy with my new car ! Thank you ☺️
Kirsty Dobson
7 months ago on AutoTrader
Verified Review
I had an excellent experience with J G Cars Ltd! James was friendly, professional, and made the entire process of viewing and buying my car smooth and hassle-free. I have put a deposit down and will be looking to pick up my new car soon :)
Harry Nassir
7 months ago on AutoTrader
Verified Review
James was brilliant from start to finish and I'm super happy with the car, which looked brand new.
Oliver Bradley
7 months ago on AutoTrader
Verified Review
Amazing service, answered all questions we had. James from JG cars Ltd very polite, friendly open and honest about everything. Talked through everything we needed to know and next steps.
Kerry Gibbons
7 months ago on AutoTrader
Verified Review
I dealt with James when buying a new car after an accident. Went the extra mile with everything and was extremely helpful.
Lucy M
7 months ago on AutoTrader
Verified Review
James was excellent. Fantastic communication and no pressure on purchasing the vehicle. I also did a part ex which was simple and no hassle. There was a roof rack on the car I was purchasing which I weren't keen on and James didn't have a set of the keys for it, however when I went to purchase the car they had ordered they keys for me and was sending them to me. Excellent customer care and I'm enjoying the car! Thanks James
Dean Stanford
7 months ago on AutoTrader
Verified Review
James was brilliant and really helpful throughout the whole process.
Anonymous
7 months ago on AutoTrader
Verified Review
What can I say apart from what a pleasure it's been dealing with @JG Cars Ltd! Just took receipt of our new car which was delivered to our house! No hassle no problems and genuine guys,James you went the extra mile! We're 💯 satisfy….good job 👍Many thanks All the best,Steve & Sharon.
Steve Clifton
7 months ago on AutoTrader
Verified Review
5 star what more can I say Friendly guys made u feel at ease eoulf highly recommend
Anonymous
8 months ago on AutoTrader
Verified Review
Jame's was so helpful in explaining everything about the car and l would highly recommend them to anyone who is considering buying a vehicle and thanks again James
Anonymous
8 months ago on AutoTrader
Verified Review
JG cars and James were fantastic as soon as we meet him. James has a great energy and was so helpful from start to finish with the sale of our car. We are so happy with it. We will highly recommended James in the future. All the best for the future Mike and Vicky x
Mike Vikki
8 months ago on AutoTrader
Verified Review
JG cars and James were fantastic as soon as we meet him. James has a great energy and was so helpful from start to finish with the sale of our car. We are so happy with it.We will highly recommended James in the future. All the best for the future Mike and Vicky x
Mike Vikki
8 months ago on AutoTrader
Verified Review
I had an outstanding experience with James as our car seller. From the moment we first contacted him to the finalization of our purchase, he was incredibly helpful and supportive. James went above and beyond by bringing the car to our home for a test drive, which made the entire process exceptionally convenient for us. This gesture was not only thoughtful but also demonstrated his commitment to providing top-notch customer service.During the test drive, James patiently answered all of our questions, ensuring that we understood every feature and aspect of the car. His extensive knowledge and transparent communication made us feel confident and informed, which greatly contributed to our decision to buy the car.Once we decided to make the purchase, the paperwork process was handled swiftly and efficiently. James remained in constant contact with us over the phone over the next week, guiding us through each step until all the documents were sorted. His dedication to making the purchase process seamless and stress-free was truly commendable.What truly sets James apart is his exceptional after-sales service. After Six months from our purchase, I encountered an issue with the exhaust pipe. Concerned about the potential cost and hassle of the repair, I reached out to James. To my relief, he promptly addressed the problem and covered the repair of the catalytic converter at his garage without hesitation. This level of commitment to customer satisfaction is rare in the car sales industry and speaks volumes about James's professionalism and reliability.In a market where customer service can often be lacking, James stands out as a beacon of excellence. His genuine commitment to ensuring his customers are happy and satisfied with their purchase is evident in every interaction. James is not just a car seller; he is a true professional who prioritizes the needs and concerns of his clients.I highly recommend James to anyone looking for a car. Whether you are a first-time buyer or an experienced car owner, you can trust James to provide an exceptional experience from start to finish. You won't be disappointed with his service, and you can rest assured that you are in good hands.
Anonymous
8 months ago on AutoTrader
Verified Review
Very friendly and professional at the same time, highly recommend.
Anonymous
8 months ago on AutoTrader
Verified Review
Fantastic customer service from JG Cars the corsa I brought was as they said spotless inside and out. Highly recommended
Mark Mason
8 months ago on AutoTrader
Verified Review
Went to JG Cars and had a really friendly experience from James and Dan, both very lovely people and helped with whatever I needed, looked at the car on a Friday and drove out with it Saturday afternoon ! Really great service Thankyou again ! Love love love my car
Kirsty D
8 months ago on AutoTrader
Verified Review
Would highly recommend there service feels personal not like some of the big companies where you end up talking to about 5 different people just to find out an answer. Was allowed to do a test drive for a decent amount of time without feeling rushed into it
Richard Mg
8 months ago on AutoTrader
Verified Review
A no pressure approach to Sales, James was willing to highlight the shortcomings as well as the good things about the car as he understood it. He went above & beyond to provide a vehicle check & worked well into the evening to accommodate us, He communicated well throughout the process, and offered an un hurried service.
Anonymous
8 months ago on AutoTrader
Verified Review
James was very professional and genuine nice bloke made my fiancée feel very calm and she loves the car, Highly recommend JG cars..
Nikki Steve
9 months ago on AutoTrader
Verified Review
James was amazing from start to finish with purchasing my car super efficient professional but very much understanding to . So happy with my new car James gave me the reassurance I needed knowing I have children . Will be recommending to friends and family and will be back for my next upgrade ! Thanks again James .
Lara Barnard
9 months ago on AutoTrader
Verified Review
Very good service
Millie
9 months ago on AutoTrader
Verified Review
Lovely genuine guy, couldn't be more helpful, daughter is very happy
Amanda Milli
9 months ago on AutoTrader
Verified Review
James was brilliant throughout the whole process of buying my van, went above and beyond to make sure i was happy every step of the way. Would recommend & use him again for future purchases.
Charley Joslin
9 months ago on AutoTrader
Verified Review
I classify it as the best store I've ever bought a vehicle from, attentive and fantastic friendly staff
Douglas Souza
9 months ago on AutoTrader
Verified Review
Amazing dealership, the main reason being the brilliant customer service from James. He gave me the freedom to check the car out without any pressures to buy it! I drove away with complete faith and trust that I have a safe car for a good price. Thank you James!
Anonymous
10 months ago on AutoTrader
Verified Review
After purchasing a vehicle off these guys well over a month ago, I recently started having an over heating issue. I mentioned it to James not expecting him to be able to do much.. but he instantly phoned me up told me to book it into my local garage and they'd cover the costs! And that's exactly what he did! As soon as I sent him the bill it was paid straight away too, top blokes👍🏻 Cannot recommend James and Ray enough, even well after the sale they were there to help. They really do value and care for their customers. Cheers guys👊🏻
Sam
10 months ago on AutoTrader
Verified Review
Excellent service from James. Would 100% recommend if you are looking for a used car.
Dominic Hall
10 months ago on AutoTrader
Verified Review
Amazing, they are lovely to work with and get to the point and answer any questions, and they are honest with the car and don't push you to make depictions
Anonymous
11 months ago on AutoTrader
Verified Review
the service was excellent, exceptional staff
Douglas Souza
1 year ago on AutoTrader
Verified Review
Extremely happy with the service, I'd highly recommend JG cars nothing was to much trouble and I'm sure I'll be a repeat customer
Amanda Taylor
1 year ago on AutoTrader
Verified Review
James and Ray were outstanding, great service from start to finish. I bought a van from them and they were very welcoming and friendly, took me on a test drive and answered all my questions and worries. The sale was very straight forward and easy. The van wasn't ready the same day but they kept me updated and very kindly delivered the van to my front door within the next couple days free of charge! Top blokes can't fault them one bit. I will 100% buy a vehicle from them again! Thanks again Sam
Sam Oglesby
1 year ago on AutoTrader
Verified Review
An absolute fantastic experience buying my car from James. Nothing seemed like too much trouble and he was very friendly and communication was great. I would highly recommend. Thank you - I love my new car!
Anonymous
1 year ago on AutoTrader
Verified Review
Had a second issue with car and once again james acted very quickly to resolve.even brought the car back washed. Neil
Anonymous
1 year ago on AutoTrader
Verified Review
James has been nothing but helpful I am so pleased with his support with buying my car and after sales. I would highly recommend him👌
Katie Woodward
1 year ago on AutoTrader
Verified Review
So fast and efficient with excellent customer services…. From start to finish all in one day. I was in very capable hands and all my needs were meet and mind put at rest when purchasing my new car…. Would recommend and use again… Excellent service x
Anonymous
1 year ago on AutoTrader
Verified Review
Really pleased with my new car from James and the team. Great service throughout the purchasing process with no issues at all. Would definitely recommend if looking to buy a car. Great price, great vibe and another 5 star review to add to James's collection.
Anonymous
1 year ago on AutoTrader
Verified Review
James - you are a legend! I've bought many cars over the years, but dealing with you was by far the best and most enjoyable car buying experience I've ever had! Brilliant online video, so friendly and accommodating when we first came to see the car, and totally professional and true to your word in getting the little cosmetic bits sorted on the car before we picked it up. We're spreading the word up here in Suffolk (!) and really hope we'll have another opportunity to do business with you again some time soon.
Ian George
1 year ago on AutoTrader
Verified Review
I cannot recommend them highly enough. I have bought many used cars over the years but JG Cars level of customer service will be hard to beat, I feel. Thank you to James and his team for the way they treated me and the car is brilliant. Will be recommending them to friends and family.
Dulu
1 year ago on AutoTrader
Verified Review
James was amazing, he went above and beyond for me. He sorted the delivery very quickly, he kept me well informed and I would definitely buy from him again.
Katie Woodward
1 year ago on AutoTrader
Verified Review
Went to see James to view a Range Rover evoque , there's no hard sell , we was allowed to view the car on our own , no pressure , any question he is there to help . The car was in immaculate condition inside and out , came with a years mot and recently serviced , needless to say we bought the car and took it away there and then . Used car buying is a nervous time when parting with hard earned money but I can save you all of that worry just go to see James at jg motors , we bought a top quality car at a very reasonable price .
Doug Baker
1 year ago on AutoTrader
Verified Review
Purchasing the car from James was a pleasure.My wife and I had limited availability due to work schedules, and James was able to accommodate an evening appointment giving us all the time we needed to check the car, without rushing us into making a decision. If this wasn't enough, I would add friendliness and straight talking as other excellent qualities.Don't expect a dealer with marble floors or shiny offices, but an expert who will make you feel at ease, ready to answer your questions and find the best solution.Strongly recommended.
Tommaso and Alessandra
1 year ago on AutoTrader
Verified Review
James @ J G Cars Ltd provides an outstanding service. Kept me up to date with service that was being done and a small cosmetic problem I had with appearance of headlights. Would highly recommend if you are looking for an honest buy for a second hand car. Nothing is too much trouble, a very stress free part exchange experience.
Anonymous
1 year ago on AutoTrader
Verified Review
Purchased a car from James, very nice friendly guy. Had the car for a few weeks and all is good. Definitely will go back when I need an upgrade.
Anonymous
1 year ago on AutoTrader
Verified Review
Bought a nice little car from J. Great experience from beginning to end. Extremely chuffed. Cheers J.
Nicola Monckton
1 year ago on AutoTrader
Verified Review
FANTASTIC!
Lou and neil Wilkinson
1 year ago on AutoTrader
Verified Review
James brought the car out to us to help the transaction go smoothly.
Anonymous
1 year ago on AutoTrader
Verified Review
Quick and excellent service.
Mical
1 year ago on AutoTrader
Verified Review
James was very accommodating and had found and recommended a very good car in almost no time at all.
Anonymous
1 year ago on AutoTrader
Verified Review
Buying second hand cars is never fun, however, JG Cars were straight forward all the way. Even paid my ULEZ to leave London.
The Owl Man
1 year ago on AutoTrader
Verified Review
Absolutely amazing. I called James asking him for advice (I was in desperate need of a new car) he came back to me with options, we discussed what make and model would suit my needs best. James ensured that a car was waiting for me to collect within 4 days of my call, the services is unbeatable. Thank you James, I love my new wheels and if it wasn't for you I would still be stressing. Your honest advice was really appreciated too. Would highly recommend!
Hannah Gammon
1 year ago on AutoTrader
Verified Review
Brilliant service quick and easy, James was a lovely guy knew his business with cars, would highly recommend
Anonymous
1 year ago on AutoTrader
Verified Review
Found the advertisement for my vehicle on Auto Trader - conveniently located close to my daughter in Essex so made contact, James was extremely helpful and we essentially did the deal online. Travelled down from my home in Herefordshire to collect the car on the Saturday and James was as lovely in the flesh as he was on the phone - couldn't do enough to help. Absolutely thrilled with my car which was as described. If you want a good, fair deal without the fancy showroom I thoroughly recommend you pay James a visit.
Lisa B
1 year ago on AutoTrader
Verified Review
From the moment James picked up the phone and we discussed the car I was interested in I had a good feeling which Is very important when buying a car imo, I visited the next day and was confident about the car however as it turned out my head was turned by another vehicle I saw later that day (i ended up seeing 4 in total) but james was true to his word with regards to my vehicle which I was looking to part ex. We kept in contact and he was able to offer me more as a buyer than the garage I was looking to part ex with. If you are looking at 1 of James vehicles and its the right 1 for you I wouldn't hesitate in buying from him. Cheers James ill be in touch bud 👍
Gavin m
1 year ago on AutoTrader
Verified Review
great service and great car recommend 100%
Anonymous
1 year ago on AutoTrader
Verified Review
I didn't end up purchasing the vehicle as it was too far away but James was prompt and helpful throughout the experience, and I wouldn't hesitate to buy from him in the future
Angus W
1 year ago on AutoTrader
Verified Review
James goes above and beyond! I recently purchased a car from him but then needed to sell to raise money ASAP (car was as perfect as when he sold it to me) so with this in mind I contacted him to see if he would be happy to buy the car back, which not only did he get straight back to me straightaway but also arranged for it to be collected the very next day!!! Honestly I can't say enough good things, just absolutely the nicest kindest car salesman I've ever dealt with. Highly recommended, especially to nervous/cautious buyers like myself.
Beverley Cook
1 year ago on AutoTrader
Verified Review
Apologies for the late review James! I purchased a Ford fiesta at the end of October. After patiently waiting around for us as we was running late he gave us all the time we wanted to look over and inspect the car and even insisted we take it for a test drive! No pushy sale or anything answered all our questions and if he wasn't sure of the answer he'd find it out for us! Customer service is great and if I ever have a problem with the car I have full faith that James would do the best he can to help!
Anonymous
1 year ago on AutoTrader
Verified Review
Great service, excellent communication.Didn't try to over sell the vehicle. Said what they would do and did what they said, you cannot ask for more. Thank you James.
Phillip Hill
1 year ago on AutoTrader
Verified Review
Great service nice car. Good part ex price.
Anonymous
1 year ago on AutoTrader
Verified Review
Really good customer service really helpful and my battery was abit funny , I let him know and in 48 hours sorted me out a new battery and paid for it , top man would really recommend buying from him
Chaz Gain
1 year ago on AutoTrader
Verified Review
Was very good , made you feel relaxed and described the car very well when your viewing , let's you do a test drive aswell which was very useful , overall satisfied
Chaz Gain
1 year ago on AutoTrader
Verified Review
Outstanding follow up customer support - I came back to James with concerns regarding an upcoming service on a car I recently purchased and he really did go the extra mile in both offering assistance and reassurance to me. Absolutely top seller and a great guy to boot.
Anonymous
1 year ago on AutoTrader
Verified Review
Great service, James was very helpful with making everything run smooth and stress free! Top guy would recommend to anyone! Thanks again! 💯👊
Jake Allen
1 year ago on AutoTrader
Verified Review
James gave 5 star service! We were unable to get to the premises to view the car so he brought it to the house, gave us time to look it over and the whole transaction was completed on our driveway. Very friendly guy and nothing seems to much trouble. This was a car for my daughter who is thrilled and has already recommended him to a friend. Would highly recommend JG Motors
Karen Maeda
1 year ago on AutoTrader
Verified Review
Very positive experience dealing with James. Very clear communication prior to viewing the vehicle and due to the distance I travelled James kindly met me at the train station in the vehicle. After purchasing the vehicle we had an issue with the clutch which can happen when purchasing a used car but James was brilliant again with communication and paid for the work to be done straight away and now the car is driving great. Overall very happy with the car and found James easy to deal with and a good guy.
Dan
1 year ago on AutoTrader
Verified Review
I was very nervous about buying a car from a car dealer but James made the whole experience a pleasure. Without being pushy, James answered all my questions and sold me the most fantastic little Audi. The car was everything he said and he delivered it with a smile. I would 100% recommend buying a car from James. Nothing was too much bother. Thank you.
Micheala Clay
1 year ago on AutoTrader
Verified Review
⭐️⭐️⭐️⭐️⭐️Brought a Kia ceed for my daughter and shortly after she heard a noise coming from the brakes… called james and without hesitation he told us to go to our local mechanic and after a check over our mechanic suggested some repairs… james spoke with our mechanic and resolved the issue SAME DAY!! I really cannot recommend JG motors more!! James really cares about his customers and really cannot go further than he does!! HIGHLY RECOMMENDED ⭐️⭐️⭐️⭐️⭐️
Anonymous
1 year ago on AutoTrader
Verified Review
Fantastic service from James. Nothing was too much trouble. Great car. MOT'd for us and the one fault identified was rectified immediately. We wouldn't hesitate in recommending this dealer.
Sam P
1 year ago on AutoTrader
Verified Review
Well where do you start with james?! What a lovely man!! From his comprehensive videos of the cars he's selling, his excellent customer service and his no rush selling technique!! The whole process was so smooth, james never once rushed us… he gave us a good test drive of the car then left us to go over the car ourselves… this was my daughters first car buying experience and james made it such a wonderful experience!! I would without doubt go back to JG motors again!! Thank you james!
Anonymous
1 year ago on AutoTrader
Verified Review
Top guy selling great cars. Brilliant with my little one too - my son is a good judge of character and had a great time with James! Car is immaculate and really pleased with it. Pleasure doing business with you.
Jon Davies
1 year ago on AutoTrader
Verified Review
Very friendly and straightforward to deal with. Made the whole process a pleasure and was very considerate throughout. Car is excellent!
Jack Wilson
1 year ago on AutoTrader
Verified Review
James went above and beyond from the moment I spoke with him, he wasn't happy to deliver the car until it was to the highest standard (he said air con wasn't cold enough so wanted that seen to as we were due a hot week), due to the delay he spent the extra time giving the car an extra polish! James kept all the promises he made and phoned to update me as he knew I was an anxious buyer. The car was delivered to me in Milton Keynes (at his cost) by a lovely man. Faith restored in used car garages, James will be my first port of call when it's time to buy another car. HIGHLY RECOMMEND!!! Bev 🙂
Bev Cook
1 year ago on AutoTrader
Verified Review
Very friendly and professional service. A pleasure to deal with.
Jeff
1 year ago on AutoTrader
Verified Review
I Had a smooth buying experience from JG motors and customer service was excellent from interaction on the phone and in person. There was no pressure to buy when vehicle was delivered to me to view before purchase. The Tpms light came on during JG motors delivery but during viewing the car JG motors offered to take me to my local garage I use to get it looked at which the tyre pressures where a little off so my local garage set correct pressures on all 4 tyres and reset the light and JG motors have said if it comes on again and there is something wrong they will pay to fix it which I believe they will as they allowed me to take it to my local garage there and then during viewing which put my mind at ease and also they accept credit card which also put my mind at ease as it offers abit more protection and when your parting with alot of money you need to feel comfortable and at ease which JG motors did.
Dean
1 year ago on AutoTrader
Verified Review
Fantastic Service, Amazing Car!Cannot recommend James at JG motors more highly. From start to finish the buying experience was outstanding. James's honesty about him having troubles with the battery and that it wouldn't immediately be available for sale was refreshing & legitimate. The SUV that I bought from James at an incredible price is first-class. It drives perfectly and I cannot wait to use it as my basecamp when travelling. If that wasn't reason about, they delivered it the next business day and kept me informed throughout of the time of arrival. If you're considering buying a used car and want a reliable, trustworthy dealer then look no further than here. Thanks for a great car, guys!
Anonymous
1 year ago on AutoTrader